Privacy Policy

Privacy Policy

This privacy policy applies to the services of Lila London, located at Aelbrechtskolk 45B, 3025 HB, Rotterdam, and can be reached via info@londonlila.com. We respect the privacy of our customers and ensure that the personal information you provide to us is treated confidentially.

Collected Data

We collect personal data that you provide to us when placing an order or creating an account, such as:

• Full name

• Address details

• Email address

• Phone number

• Payment information

• IP address and device details

• Activity on our website

Purposes of Data Processing

We use your data for the following purposes:

• Processing and dispatching orders

• Providing customer service and support

• Sending updates and relevant information

• Improving our services and website

Sharing Data with Third Parties

Your data will only be shared with third parties if necessary for the performance of our services (such as payment providers or delivery services), or when we are legally required to do so.

Data Retention

Your data will not be retained longer than necessary for the purposes for which it was collected, or as required by law.

Cookies

Our website uses cookies to improve functionality, analyse user behaviour, and support marketing purposes. You can adjust your cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, or request the deletion of your personal data. You may also object to the processing of your data or request data portability. Please contact us via info@londonlila.com for these requests.

Contact Details

If you have any questions or comments regarding this privacy policy, please contact us at:
Company name: Lila London
Address: Aelbrechtskolk 45B, 3025 HB, Rotterdam
Email: info@londonlila.com